Tuesday, February 11, 2025
8:00am-6:00pm
Tuesday - 2/11/25
10:00-10:45am
Tuesday - 2/11/25
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Generative AI - Track I ()
Unlocking Business Value with Generative AI GAI-01
Senior Analyst / Founder
OnConvergence
Channel Sales Director
The Silverlogic
Co-Founder at Vidby.AI, Google Cloud Innovator, Responsible AI Expert
Vidby AI
Discover how Generative AI is revolutionizing industries and driving unprecedented business growth. Learn about real-world success stories, tangible benefits, and practical strategies to maximize ROI from AI investments. Explore how generative AI can enhance innovation, improve efficiency, and create new revenue streams for your enterprise. Register me
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Generative AI - Track II ()
Navigating the Realities of the GenAI Hype Cycle GAI-13
Founder and CEO
Unified Office
GenAI is riding an unprecedented hype wave, fueled by massive investment, rapid technology advancement, and a surge of innovative applications. However, this excitement is increasingly becoming intertwined with a parallel wave of legal challenges, from copyright infringement claims to concerns about bias and misinformation to intellectual property misuse, among others. The question that remains is how will these legal outcomes impact AI regulation and, by extension, existing applications and models and the current GenAI market trajectory? What is the potential for legal and regulatory risk to derail the early GenAI adoption cycle, create a modern version of the dot com bubble of the 90s where thousands of companies crashed and burned and, if that happens, what will a potential new GenAI hype cycle and landscape look like when the smoke clears? And, in the mean time, how should companies already invested in GenAI proceed in order to limit their risk exposure? Register me
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Generative AI - Track I |
Generative AI - Track II |
11:00-11:45am
Tuesday - 2/11/25
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Generative AI - Track I ()
The Art of the Possible: Best Practices in Generative AI GAI-02
GTM Bedrock Startups
AWS
Generative AI is rapidly changing our lives and the way we work, opening up new products, services, and processes. This session will cover the customer journey, including the art of the possible and best practices in Gen AI. Learn the latest on what enterprises and startups are building, how to get started, factors to consider, selecting and optimizing models, and testing, monitoring, and measuring in an iterative process. Register me
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Generative AI - Track II ()
Understanding GenAI Models GAI-12
Board Member & Investor
Seedfunders
Delve into the technical aspects of different Generative AI models, how they work, their capabilities and benefits (and drawbacks), use cases, and more. Learn how to select the right AI model for your specific needs and evaluate its performance. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:00-12:30pm
Tuesday - 2/11/25
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Generative AI - Track I (Grand B)
How to Build and Roll-out Voice Agents in 2025 for Customer Support GAI-03
Product Manager
Deepgram
Voice agents aren’t the future—they’re the now. But, getting them off the ground and actually making an impact? That’s where most teams get stuck. In this crash course, we’ll cut the fluff and dive into exactly how to implement voice agents in your call center and customer support environments this year, without blowing your budget or wasting time. Register me
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Generative AI - Track II ()
Session Details TBA GAI-16
Explore how reinforcement learning can be combined with generative AI to create more intelligent and adaptable systems. Discover how reinforcement learning can be used to train AI models to make decisions, learn from experience, and improve over time. Understand the applications of reinforcement learning in areas such as robotics, autonomous vehicles, and game AI. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:30pm
Tuesday - 2/11/25
12:45pm
Tuesday - 2/11/25
1:30-1:55pm
Tuesday - 2/11/25
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Generative AI - Track I |
Generative AI - Track II |
2:00-2:45pm
Tuesday - 2/11/25
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Generative AI - Track I ()
Evaluating and Enhancing GenAI Readiness in Organizations GAI-05
CEO
PivotPoint Strategies
Board Member & Investor
Seedfunders
Chief GenAI Consultant
GenIQ Advisors
In this session, you’ll learn how to accurately assess your organization's current AI maturity and identify areas for improvement. Develop a comprehensive roadmap to enhance your AI capabilities, including talent development, data management, and infrastructure. Learn how to build a strong AI foundation that supports innovation and drives business success. Register me
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Generative AI - Track II ()
SqPal: A Case Study in Developing a GenAI-based text-to-SQL Tool for Production Environments GAI-14
Machine Learning Scientist
PayPal
This session will discuss PayPal’s experiences in the context of the lifecycle of building a GenAI tool within a product analytics organization. From ideation to final implementation and maintenance, the session will highlight key challenges during development, keeping sight of scalability, adaptability, and data lifecycle management objectives. From brainstorming sessions to evaluating time to market, business impact, and model maturity needs, attendess will be taken on an end-to-end GenAI application journey with insights that will better prepare them for building their own GenAI applications. Register me
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Generative AI - Track I |
Generative AI - Track II |
3:00-3:45pm
Tuesday - 2/11/25
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Generative AI - Track I ()
Creating a GenAI Roadmap for Your Enterprise GAI-06
Principal Engineer, AI
Outshift by Cisco
CRO
AIQ
Learn how to define your organization's AI goals, identify key use cases, and create a tailored roadmap for implementing generative AI. Discover best practices for prioritizing AI initiatives, allocating resources, and measuring success. Gain insights into the challenges and opportunities associated with AI implementation, and learn how to overcome them. Register me
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Generative AI - Track II ()
Prompt Hacking: In Increasing Order of Stupidity GAI-17
GenAI Security Expert
Salesforce
In this session, we’ll discuss the evolution of GenAI and the risks it poses, along with and an introduction to prompt hacking (including several real-world examples). We’ll explore different Prompt Injection Attack scenarios, as well as ways to mitigate those threats. Register me
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Generative AI - Track I |
Generative AI - Track II |
4:00-4:45pm
Tuesday - 2/11/25
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Generative AI - Track I ()
Trends in Tomorrow's Tech GAI-07
Senior Director of Innovation and Trends
Consumer Technology Association (CTA)
This special session features Brian Comiskey, Senior Director of Innovation and Trends for CTA, who will explore the latest and future trends in tech innovation that are transforming modern enterprises, redefining the consumer experience, and building solutions for global challenges to better shape tomorrow. Register me
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Generative AI - Track II ()
Customizing Generative AI: Fine-tuning and Transfer Learning GAI-18
Founder & CEO
Turbodocx
Head of Applied Machine Learning & Platform
Iterate.ai
Discover techniques for adapting pre-trained generative AI models to specific tasks and domains, enhancing their performance and relevance. Learn how to fine-tune models to generate more accurate and relevant outputs. Explore the benefits of transfer learning and how it can accelerate AI development and reduce costs. Register me
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Generative AI - Track I |
Generative AI - Track II |
5:00-6:00pm
Tuesday - 2/11/25
Wednesday, February 12, 2025
7:30am-7:00pm
Wednesday - 2/12/25
8:30am
Wednesday - 2/12/25
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Continental Breakfast Served X-06 |
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9:00-9:45am
Wednesday - 2/12/25
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Generative AI - Track I ()
How Generative AI is Transforming Digital Customer Journeys GAI-08
Senior Analyst / Founder
OnConvergence
CTO
Cube Group
CEO
SignalWire INC
CEO and Founder
SpiceX
Discover how generative AI is revolutionizing the way businesses interact with customers. Learn how to personalize marketing campaigns, provide exceptional customer service, and create personalized product recommendations using AI-powered tools. Explore real-world examples of how businesses are leveraging generative AI to enhance customer satisfaction and drive sales. Register me
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Generative AI - Track II ()
The New World of Copilots and Enterprise Operations GAI-19
CIO
CITY Furniture
VP of Innovation
Intetics
Explore the role of generative AI as a copilot in various enterprise functions, from customer service to knowledge management. Discover how AI can augment human capabilities, improve efficiency, and drive innovation. Learn how to integrate AI into your workflows and leverage its potential to enhance your business operations. Register me
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Generative AI - Track I |
Generative AI - Track II |
10:00-10:45am
Wednesday - 2/12/25
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Generative AI - Track I ()
Implementing Gen AI in UCaaS: Real-World Strategies and Success Stories GAI-09
Of Counsel
Marashlian & Donahue, The CommLaw Group
CTO
UponAI
CEO
Clearly IP
CEO & Owner
Beelinebill Enterprises
In this powerful session, we’ll dive deep into how Generative AI is transforming UCaaS and explore the real-world applications driving this shift. We'll showcase successful AI implementations with live demos, revealing how AI revolutionizes workflows and enhances user experiences. We'll also explore the cutting-edge potential of Gen AI agents, demonstrating their impact on collaboration and operational efficiency. Finally, we’ll cover the latest 2025 regulatory updates that every business needs to know, ensuring you're prepared for the evolving compliance landscape in VoIP, UCaaS, and AI. Register me
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Generative AI - Track II ()
Agentic AI for Enterprises: Driving Business Transformation GAI-20
Principal Engineer, AI
Outshift by Cisco
As businesses across the globe seek to gain competitive advantages and optimize operational efficiencies, Agentic AI emerges as a pivotal technology, offering unprecedented opportunities for automation and decision-making. Consideration the next wave in Generative AI, Agentic AI has the potential to create higher levels of impact in business operations. This session will begin with an introduction to Agentic AI, discuss popular enterprise use cases for Agentic AI, and lay out the challenges in adopting Agentic AI and best practices to overcome these challenges. Register me
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Generative AI - Track I |
Generative AI - Track II |
11:00-11:45am
Wednesday - 2/12/25
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Generative AI - Track I ()
Overcoming Challenges in AI Implementation GAI-10
This discussion will explore critical obstacles businesses face when deploying AI solutions and offer practical strategies to overcome them. Topics include ensuring data privacy and security, addressing skill gaps and workforce readiness, integrating AI with existing systems, and adhering to ethical and responsible AI practices. Through real-world case studies and best practices, attendees will gain a comprehensive understanding of these challenges and learn actionable steps to implement AI successfully and sustainably. Register me
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Generative AI - Track II ()
Security Concerns and Considerations While Developing a Responsible GenAI Application GAI-21
Senior Cloud Application Architect
AWS
Senior Cloud Application Architect
Amazon Web Services (AWS)
Cloud Application Architect
AWS
The rapid proliferation of generative AI technologies has introduced significant security and privacy challenges that must be proactively addressed to ensure responsible deployment. This session presents a comprehensive framework for integrating "Secure by Design" principles into the development of enterprise-scale generative AI applications. Through a threat analysis of a representative Retrieval-Augmented Generation (RAG) deployment, we will first look at potential vulnerabilities aligned with key threat model frameworks. We will then walk you through a multi-faceted mitigation strategy, encompassing secure model fine-tuning, end-to-end data encryption, robust access controls, and comprehensive monitoring and auditing. This session would provide a practical roadmap for software architects, security professionals, and AI researchers to build robust, trustworthy, and privacy-preserving intelligent applications, empowering organizations to unlock the transformative potential of generative AI while safeguarding sensitive information. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:00-12:45pm
Wednesday - 2/12/25
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Generative AI - Track I ()
Digital Marketing in the Age of Generative AI GAI-11
CEO
Click2.ai
CEO
Waymark
Senior Analyst, Intelligent Video & Enterprise Streaming
IntelliVid Research
Senior Analyst, Intelligent Video & Enterprise Streaming
IntelliVid Research
Learn how generative AI is transforming the landscape of digital marketing. Discover how to create engaging content, personalize marketing campaigns, and optimize customer journeys using AI-powered tools. Explore real-world examples of how businesses are using generative AI to drive customer acquisition, improve conversion rates, and enhance brand loyalty. Register me
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Generative AI - Track II ()
Ethical Implications of Generative AI: Balancing Innovation and Responsibility GAI-22
Founder & CEO
The SilverLogic
Discuss the ethical considerations surrounding generative AI, including bias, privacy, and transparency. Learn how to develop responsible AI practices that align with your organization's values and comply with ethical guidelines. Explore strategies for mitigating the risks associated with AI and ensuring that AI is used as it is intended. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:45-1:30pm
Wednesday - 2/12/25
1:30pm
Wednesday - 2/12/25
2:00pm
Wednesday - 2/12/25
2:30pm
Wednesday - 2/12/25
3:00-7:00pm
Wednesday - 2/12/25
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#TECHSUPERSHOW Expo Hall Grand Opening X-08 |
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3:30pm
Wednesday - 2/12/25
4:00pm
Wednesday - 2/12/25
4:30pm
Wednesday - 2/12/25
5:00pm
Wednesday - 2/12/25
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Solutions Theatre (Expo Floor Theatre)
Generative AI Solutions Showcase - Shaping the Future of AI: Voice Cloning and Synthetic Data in Action SS-04
Head of Data Operations
Deepgram
Voice cloning and synthetic data are transforming conversational AI by enabling scalable, personalized interactions. Deepgram’s advanced voice synthesis allows for the creation of diverse, natural voices, while synthetic data provides an unstoppable gateway to model accuracy, reducing bias, and ensuring privacy. In this session, we’ll explore how these technologies are reshaping industries and improving user experiences, offering insights into the future of AI-driven voice applications. Register me
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Solutions Theatre |
5:00-7:00pm
Wednesday - 2/12/25
5:30pm
Wednesday - 2/12/25
6:00pm
Wednesday - 2/12/25
Thursday, February 13, 2025
7:30am-5:00pm
Thursday - 2/13/25
8:00am
Thursday - 2/13/25
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Continental Breakfast Served X-11 |
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9:00am
Thursday - 2/13/25
9:30am
Thursday - 2/13/25
10:00am
Thursday - 2/13/25
10:30am
Thursday - 2/13/25
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Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and Cloud K-08
Widespread AI implementation is just around the corner. Productivity and efficiency gains enabled by generative and non-generative AI technologies are no longer just hype – they’re here. In this dynamic panel discussion led by Telarus CRO Dan Foster, you’ll learn the latest trends behind AI buying behaviors, proven use cases for AI as a powerhouse enablement technology across CX, cybersecurity, and cloud, and upsell strategies for adding AI to your growing business offerings. Register me
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Keynote Presentation |
11:00am-5:00pm
Thursday - 2/13/25
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ITEXPO #TECHSUPERSHOW Expo Hall Open X-12 |
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11:30am
Thursday - 2/13/25
12:00pm
Thursday - 2/13/25
12:30pm
Thursday - 2/13/25
12:00-12:45pm
Thursday - 2/13/25
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Generative AI - Track II ()
Data Privacy and Security in Generative AI GAI-23
Director of Cyber Services / Data Privacy Officer
Trustpoint.One
Strategic Engagement Advisor, Artificial Intelligence
FBI | Peak Activity
Project Manager
Protech
Understand the data privacy and security risks associated with generative AI and explore best practices for protecting sensitive data. Learn how to comply with data privacy regulations, mitigate data breaches, and ensure the ethical use of AI. Discover strategies for building trust with customers and maintaining data integrity in the age of AI. Register me
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Generative AI - Track II |
1:00pm
Thursday - 2/13/25
1:00-1:45pm
Thursday - 2/13/25
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Generative AI - Track II ()
The Future of Generative AI: Beyond Current Limitations GAI-24
Discuss current limitations of GenAI, and how potential future advancements, including breakthroughs in AI models, computer vision, and reinforcement learning, and more, will overcome them. Explore how new innovations may impact GenAI and further revolutionize industries and create new possibilities for businesses. Understand the implications of these advancements for your organization and develop strategies to prepare for the future of AI. Register me
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Generative AI - Track II |
1:30pm
Thursday - 2/13/25
2:00pm
Thursday - 2/13/25
2:30pm
Thursday - 2/13/25
3:00pm
Thursday - 2/13/25
3:00-5:00pm
Thursday - 2/13/25
3:30pm
Thursday - 2/13/25
4:00pm
Thursday - 2/13/25
4:30pm
Thursday - 2/13/25
5:15pm
Thursday - 2/13/25
8:00-10:00pm
Thursday - 2/13/25
