generative ai
Presenting Sponsor February 10-12, 2026 | Fort Lauderdale, Florida AGENDA REGISTER

Dates & Times

Wednesday, February 12 Thursday, February 13
Exhibit Hall Hours 3:00pm - 7:00pm 11:00am - 5:00pm
7:30am-7:00pmRegistration Counters OpenHall B
8:00am-1:00pmExhibitor Setup
8:00am-7:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
8:30amContinental Breakfast Served
9:00am-12:45pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
9:00am-12:00pm Kaseya 365 Workshop: Simplifying Your Tech Stack to Increase Profits - CLICK for DetailsRoom 201 A/B
10:00amCoaching Café - Click for DetailsHall B
12:45-1:30pmConference Luncheon - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass HoldersFloridian Ballroom, 3rd Floor
1:30pmKeynote Presentation: Utilizing Generative AI for Improving Soft SkillsFloridian Ballroom, 3rd Floor
2:00pmKeynote Presentation by Kellanova: Case Study: Transitioning from 100 yrs of Internal Experience to a Managed Services ProviderFloridian Ballroom, 3rd Floor
2:30pmKeynote Presentation: Fireside Chat with Kaseya Vice Chairman Fred VoccolaFloridian Ballroom, 3rd Floor
3:00-7:00pmITEXPO #TECHSUPERSHOW Expo Hall Grand OpeningHall B
3:30pmGenerative AI Solutions Showcase - When Agents Come to WorkExpo Floor Theatre
3:30pmMSP Solutions Showcase - 3 Secret Ingredients to Cybersecurity ROIKaseya MSP Solutions Theatre
4:00pmMSP Solutions Showcase: Rubber Ducky DangerKaseya MSP Solutions Theatre
4:00pmThe Human-AI Symphony: Practical Strategies for Business Leaders to Amplify Human Potential with AIExpo Floor Theatre
4:30pmGenerative AI Solutions Showcase - RagmetricsExpo Floor Theatre
4:30pmMSP Solutions Showcase by SaaS Alerts: From Oops to Action: How SaaS Alerts Turns Human Error into Quick RecoveryKaseya MSP Solutions Theatre
5:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:00pmGenerative AI Solutions Showcase - Shaping the Future of AI: Voice Cloning and Synthetic Data in ActionExpo Floor Theatre
5:00-7:00pmGrand Opening Reception in Expo HallHall B
5:30pmGenerative AI Solutions Showcase - Boosting Productivity: Agentic AI for CX & EXExpo Floor Theatre
5:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
7:30am-5:00pmRegistration Counters OpenHall B
8:00amContinental Breakfast Served
8:00am-5:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
9:00amKeynote Presentation by Avant: Cracking the Code: Solving Trusted Advisors’ Biggest ChallengesFloridian Ballroom, 3rd Floor
9:30amKeynote Presentation: Hackers Perspective on Cybersecurity: A Fireside ChatFloridian Ballroom, 3rd Floor
10:00amKeynote Presentation: HyperGrow Your Business & AI Practice Powered by IBMFloridian Ballroom, 3rd Floor
10:30amKeynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and CloudFloridian Ballroom, 3rd Floor
11:00am-5:00pm#TECHSUPERSHOW Expo Hall OpenHall B
11:00amCoaching Café - Click for DetailsHall B
11:30amLunch - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
12:00-12:45pm SPECIAL ROUNDTABLE SESSION - CX Lens: What Does Your AI Workforce of the Future Look Like? CLICK for DetailsGrand C
12:00-2:00pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
12:00pmMSP Solutions Showcase - Presentation by CeburuKaseya MSP Solutions Theatre
12:30pmMSP Solutions Showcase - How GenAI Agents are Obliterating Hold Times and Voice FrustrationsKaseya MSP Solutions Theatre
1:00pm#TECHSUPERSHOW Solutions Showcase - Future of WorkExpo Floor Theatre
1:00pmMSP Solutions Showcase - Presentation by NUSOKaseya MSP Solutions Theatre
1:30pmMSP Solutions Showcase - Own the Whole IT Ecosystem…5 Ways to Grow Hardware.Kaseya MSP Solutions Theatre
2:00pmEnterprise Cybersecurity Solutions Showcase - Introducing PDI: Where AI Meets Expert-Driven CybersecurityExpo Floor Theatre
2:30pmFuture of CX Solutions Showcase - Creating Accessible Customer Support Experiences and Unlocking a Market of MillionsExpo Floor Theatre
2:00pmMSP Solutions Showcase - Unlocking Next-Gen Cybersecurity for MSPs with USX CyberKaseya MSP Solutions Theatre
2:30pmMSP Solutions Showcase: The Multi-WAN Gateway RouterKaseya MSP Solutions Theatre
3:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
3:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:15pmIDEA Showcase Startup Pitches & ReceptionFloridian Ballroom, 3rd Floor
8:00-10:00pm#TECHSUPERSHOW Networking LIVE PartyMarriott Harbor Beach Resort
8:00am-12:00pmExhibitor Move Out

Tuesday, February 11

8:00am-6:00pmRegistration Counters OpenHall B
8:00am-6:00pmExhibitor Setup
9:00am-6:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
9:15amCoffee Service
10:00am-4:00pmFreeSWITCH Training 101 - Click for DetailsRoom 201 A/B
10:00am-5:00pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
10:00amCoaching Café - Click for DetailsHall B
12:30pmConference Luncheon - Sponsored by IgniteTech - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass HoldersFloridian Ballroom, 3rd Floor
12:45pmKeynote Presentation by Ignite Tech CEO, Eric VaughnFloridian Ballroom, 3rd Floor
5:00-6:00pmWelcome Reception Happy HourFloridian Ballroom Lobby

Wednesday, February 12

7:30am-7:00pmRegistration Counters OpenHall B
8:00am-1:00pmExhibitor Setup
8:00am-7:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
8:30amContinental Breakfast Served
9:00am-12:45pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
9:00am-12:00pm Kaseya 365 Workshop: Simplifying Your Tech Stack to Increase Profits - CLICK for DetailsRoom 201 A/B
10:00amCoaching Café - Click for DetailsHall B
12:45-1:30pmConference Luncheon - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass HoldersFloridian Ballroom, 3rd Floor
1:30pmKeynote Presentation: Utilizing Generative AI for Improving Soft SkillsFloridian Ballroom, 3rd Floor
2:00pmKeynote Presentation by Kellanova: Case Study: Transitioning from 100 yrs of Internal Experience to a Managed Services ProviderFloridian Ballroom, 3rd Floor
2:30pmKeynote Presentation: Fireside Chat with Kaseya Vice Chairman Fred VoccolaFloridian Ballroom, 3rd Floor
3:00-7:00pmITEXPO #TECHSUPERSHOW Expo Hall Grand OpeningHall B
3:30pmGenerative AI Solutions Showcase - When Agents Come to WorkExpo Floor Theatre
3:30pmMSP Solutions Showcase - 3 Secret Ingredients to Cybersecurity ROIKaseya MSP Solutions Theatre
4:00pmMSP Solutions Showcase: Rubber Ducky DangerKaseya MSP Solutions Theatre
4:00pmThe Human-AI Symphony: Practical Strategies for Business Leaders to Amplify Human Potential with AIExpo Floor Theatre
4:30pmGenerative AI Solutions Showcase - RagmetricsExpo Floor Theatre
4:30pmMSP Solutions Showcase by SaaS Alerts: From Oops to Action: How SaaS Alerts Turns Human Error into Quick RecoveryKaseya MSP Solutions Theatre
5:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:00pmGenerative AI Solutions Showcase - Shaping the Future of AI: Voice Cloning and Synthetic Data in ActionExpo Floor Theatre
5:00-7:00pmGrand Opening Reception in Expo HallHall B
5:30pmGenerative AI Solutions Showcase - Boosting Productivity: Agentic AI for CX & EXExpo Floor Theatre
5:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre

Thursday, February 13

7:30am-5:00pmRegistration Counters OpenHall B
8:00amContinental Breakfast Served
8:00am-5:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
9:00amKeynote Presentation by Avant: Cracking the Code: Solving Trusted Advisors’ Biggest ChallengesFloridian Ballroom, 3rd Floor
9:30amKeynote Presentation: Hackers Perspective on Cybersecurity: A Fireside ChatFloridian Ballroom, 3rd Floor
10:00amKeynote Presentation: HyperGrow Your Business & AI Practice Powered by IBMFloridian Ballroom, 3rd Floor
10:30amKeynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and CloudFloridian Ballroom, 3rd Floor
11:00am-5:00pm#TECHSUPERSHOW Expo Hall OpenHall B
11:00amCoaching Café - Click for DetailsHall B
11:30amLunch - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
12:00-12:45pm SPECIAL ROUNDTABLE SESSION - CX Lens: What Does Your AI Workforce of the Future Look Like? CLICK for DetailsGrand C
12:00-2:00pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
12:00pmMSP Solutions Showcase - Presentation by CeburuKaseya MSP Solutions Theatre
12:30pmMSP Solutions Showcase - How GenAI Agents are Obliterating Hold Times and Voice FrustrationsKaseya MSP Solutions Theatre
1:00pm#TECHSUPERSHOW Solutions Showcase - Future of WorkExpo Floor Theatre
1:00pmMSP Solutions Showcase - Presentation by NUSOKaseya MSP Solutions Theatre
1:30pmMSP Solutions Showcase - Own the Whole IT Ecosystem…5 Ways to Grow Hardware.Kaseya MSP Solutions Theatre
2:00pmEnterprise Cybersecurity Solutions Showcase - Introducing PDI: Where AI Meets Expert-Driven CybersecurityExpo Floor Theatre
2:30pmFuture of CX Solutions Showcase - Creating Accessible Customer Support Experiences and Unlocking a Market of MillionsExpo Floor Theatre
2:00pmMSP Solutions Showcase - Unlocking Next-Gen Cybersecurity for MSPs with USX CyberKaseya MSP Solutions Theatre
2:30pmMSP Solutions Showcase: The Multi-WAN Gateway RouterKaseya MSP Solutions Theatre
3:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
3:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:15pmIDEA Showcase Startup Pitches & ReceptionFloridian Ballroom, 3rd Floor
8:00-10:00pm#TECHSUPERSHOW Networking LIVE PartyMarriott Harbor Beach Resort

Friday, February 14

8:00am-12:00pmExhibitor Move Out

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